We are committed to protecting the privacy and security of any personally identifiable information you provide us with. Personally identifiable information is information that can be linked to a specific individual, and includes, but is not limited to, your name, address, phone number, email address, and date of birth.

This privacy policy explains how we handle and protect your personally identifiable information. We do this in line with the broad principles set out in Guidelines on Privacy in the Private Health Sector 2001 published by the Office of the Federal Privacy Commissioner. The Privacy Act 1988 is applicable Commonwealth legislation.

We reserve the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be submitted via our contact page.

What information do we collect?
How we use your information?
Who we share your information with?
How you control and access your information?
How we protect your information?
How do I delete my data?

What information do we collect?

We collect personally identifiable information when you register to fulfil the legal and technical requirements of delivering our service. This information is available to you when logged in within your profile editor.

We may collect personally identifiable information such as your name, email address and/or telephone number whenever you contact us.

When you visit our site, we record general information about your visit for statistical purposes. These statistics do not contain any personally identifiable information.

We use "cookies" to store your preferences, record session information and collect information on how you visit and access our web pages. This helps us deliver and continue to improve our services. Cookies are small pieces of information that a web page transfers to your computer's hard disk for record-keeping purposes. Cookies make the web more useful by storing information about your preferences on a particular site.  Cookies in and of themselves do not personally identify you, only your computer. You can delete cookies from your computer at any time.

How do we use your information?

We only use your personally identifiable information for the purpose of providing our services and communicating with you in relation to our services.

We may from time to time send you email related to the services we provide, changes in this privacy policy, and other relevant matters.

We may use your email address and/or telephone number(s) to contact you when you submit a suggestion, question, or inquiry.

Who do we share your information with?

We may be required by law to disclose information you provide us with for the purposes of obtaining products or services. We may also disclose information about someone whose activities could cause harm to others (ie fraud).

Other than in the circumstances outlined above the information you supply to us remains stored confidentially on our secure servers and is not shared with 3rd parties.

How can you control and access your information?

Once you are logged on your profile editor pages provide you with the ability to update your information and set preferences.

You are free to delete your profile at any time.

If at any time you want to inquire about any of the personally identifiable information that we store, or to request any amendment or correction to that information, please contact us.

How we protect your information

To ensure the confidentiality of your personally identifiable information, we use industry standard security technology and procedures.

How do I delete my data

To request the deletion of your data simply send an email from the email address associated with your account to This email address is being protected from spambots. You need JavaScript enabled to view it. requesting your data be deleted.

This policy was last updated on 22nd September 2021.

Copyright © 2015-2020 FixHepC

Back to Top